Monitoring

As a LanCologne customer, you have direct access to extensive knowledge. Regardless of whether you are a customer in the LanCologne data centre or would like to have your own servers looked after - LanCologne identifies your company's need for IT resources and takes care of everything else.

LanCologne goes one step further than most other providers: In addition to operating the hardware, the operating systems and middleware in use are also maintained and monitored.

LanCologne is able to monitor all common services running on your servers and take appropriate action in the event of deviations from the statuses defined as normal. Depending on the agreed service level, LanCologne employees are informed of such status changes and can begin analysing the potential problem within the defined response times.

Modern server technology is designed in such a way that maintenance does not necessarily have to be carried out on site. The lion's share of all management tasks can be realised remotely via secure data connections. By operating its own data centre, LanCologne has the necessary experience to monitor and maintain complex hosting solutions.