IT Forensics · Car

Forensic analysis of ride-hailing app data – using ride-hailing services for forensic purposes

Ride-hailing apps connect drivers and passengers, generating booking, route and payment data which may be stored both on the driver’s mobile device and on the platform.

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This data may be relevant for a forensic analysis of the course of a booked journey and the individuals involved.

Why LanCologne?

Since its foundation, LanCologne has specialised in professional IT forensics. Our staff have decades of experience in the field of information technology and assist companies, solicitors, private individuals and, on a regular basis, the courts in the technical investigation of complex digital matters.

The examination is, as a matter of principle, carried out exclusively on a forensic copy, a forensic image or a data source captured in a technically equivalent manner that preserves the integrity of the evidence. The original evidence remains unchanged and is stored in a manner that preserves its integrity.

Our services

We analyse available ride-hailing app data on secure mobile devices and, subject to the appropriate authorisation, draw on supplementary platform data for cross-referencing.

Typical areas of application

•Reconstruction of the sequence of events during a chatted-up journey
•Resolving incidents during a ride-hailing journey
•Investigation of allegations of fraud or misuse
•Supplementing location and route data analyses
•Judicial and non-judicial expert reports
•Cooperation with law enforcement agencies

This is how a ride-hailing app analysis is carried out

Once the relevant mobile device has been secured, app data relating to the booking, route and journey history is extracted and, provided the necessary authorisation has been granted, cross-referenced with platform data.

Why is the analysis of ride-hailing apps relevant from a forensic perspective?

The recorded route and journey time can provide important clues for reconstructing an incident that occurred whilst driving.

The clear linking of a driver and a passenger to a specific journey may also be relevant from a forensic perspective.

Frequently Asked Questions

Is ride-hailing data primarily stored locally or in the cloud?+
Generally, this is carried out predominantly on the server side by the platform, supplemented by local caches on the mobile device.
How is platform data accessed?+
Only with the account holder’s authorisation or on the basis of a valid legal basis.
Is payment information relating to the journey also included?+
Where relevant and available, payment metadata will be used to help establish the chronological sequence.

LanCologne – Vehicle IT Forensics, Cologne

Do you require a professional forensic investigation into the „forensic analysis of ride-hailing app data"? LanCologne can assist you with the legally admissible preservation of digital evidence and the transparent analysis of relevant vehicle artefacts.

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