IT Forensics · OSINT

Preserving social media content as evidence for insurance purposes – documenting public posts in a way that is forensically verifiable

Publicly accessible social media posts relating to a reported claim may constitute relevant evidence; however, they are ephemeral and may be altered or deleted at any time.

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As part of existing insurance investigations, we preserve such publicly available content in a manner that is forensically verifiable before it becomes inaccessible.

Why LanCologne?

Since its foundation, LanCologne has specialised in professional IT forensics. Our staff have decades of experience in the field of information technology and assist companies, solicitors, private individuals and, on a regular basis, the courts in the technical investigation of complex digital matters.

Our OSINT investigations are always carried out as a complementary component to existing IT forensic, legal or internal corporate enquiries. Every step of the investigation and every piece of digital evidence found is documented and, where technically possible, archived to ensure traceability even if the original online content is subsequently altered or deleted.

Our services

We identify and secure publicly accessible social media content relating to a relevant claim in a manner that is forensically verifiable, including timestamps and source references.

Typical areas of application

Preserving public posts relating to an insurance claim
Supplementary insurance medical examinations
Documentation prior to the imminent deletion of relevant content
Basis for recourse proceedings
Judicial and non-judicial expert reports
Cooperation with insurance companies and loss adjusters

This is how evidence from social media is secured

Relevant publicly available content is identified and archived using methods suitable for forensic purposes, including screenshots, timestamps, URLs and, where possible, the generation of a hash value for the archived file.

Why is the preservation of social media evidence relevant from a forensic perspective?

As content can be altered or deleted at any time, a timely, forensically traceable backup is crucial to ensure it can be used at a later date.

A properly documented backup also makes it easier for the content to be accepted as evidence in legal proceedings.

Frequently Asked Questions

Are private, non-public posts also backed up?+
No, we only back up content that is publicly accessible.
How is the authenticity of the stored content verified?+
Regarding timestamps, source references and, where technically feasible, the generation of hash values for the archived files.
What happens if content has already been deleted?+
In certain cases, content can be reconstructed using web archives; however, there is no guarantee that this will be possible.

LanCologne – IT Forensics OSINT Cologne

Do you require a professional OSINT investigation into „Securing social media content as evidence for insurance purposes"? LanCologne can assist you with the transparent, documented analysis of publicly available digital sources to complement your IT forensic, legal or internal corporate enquiries.

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