MOBILE FORENSICS

Messenger forensics – Analysis of digital communications on smartphones and tablets

Messaging services are now a key component of both personal and business communication. In both court and out-of-court proceedings, chat histories, media files, timestamps and metadata can provide crucial evidence. The aim of a messenger forensic investigation is to carry out an objective and transparent analysis of existing digital traces, taking into account the technical context.

Forensic analysis
Documentation admissible in court
GDPR-compliant processing
Experienced experts

TECHNICAL BACKGROUND

Technical Fundamentals

Data storage varies depending on the messaging app, operating system and device model. In addition to the actual chat data, time-stamps, media directories, database structures and other artefacts can also help to contextualise a case. A thorough investigation always takes into account the limitations of the available data sources.

TYPICAL QUESTIONS

When is this analysis required?

  • ✔What communication data is available?
  • ✔Which media files were sent or received?
  • ✔Is it possible to reconstruct the timeline of communication processes?
  • ✔Are there any indications of deletions or anomalies?
  • ✔What other types of device artefacts support the assessment?

LIMITATIONS & CONCLUSION

What you should know

CUSTOMER REVIEWS

What our customers say

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“The highest standards of professionalism, prompt service and excellent communication. They made the seemingly impossible a reality. This is what genuine customer service is all about – unrivalled in Germany!”

idalein

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“Very helpful advice, excellent responsiveness and communication. My problem was completely resolved and the lost data was recovered. I’m very satisfied and, of course, relieved!”

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FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Click on a question to see the answer.

Can every Messenger message be recovered?
No. This depends on the specific application, the device and the available data sources.
Can several messaging apps be analysed at the same time?
Yes, provided that this is covered by the terms of reference for the investigation.
Is it possible to carry out a test on the latest smartphones as well?
The scope of the analysis depends on the technical circumstances of each individual case.
Who is messenger forensics suitable for?
For private individuals, businesses, solicitors, public authorities and courts.