MOBILE FORENSICS
Frequently asked questions about costs, remuneration and invoicing
Many clients wish to know, before placing an order, what costs they can expect and how an IT forensic investigation is billed. Below, we answer frequently asked questions about costs, quotations and invoicing.
OUR APPROACH
This is how your examination will be carried out
A transparent process – from the initial enquiry to the handover of the report.
TYPICAL QUESTIONS
When is this analysis required?
LIMITATIONS & CONCLUSION
What you should know
It is rarely possible to provide reliable flat-rate quotes for IT forensic investigations, as the actual effort involved depends on the specific circumstances of each case – such as the volume of data, the condition of the device and the nature of the enquiry. We therefore always discuss the scope of the work and the estimated costs transparently and in writing before the assignment is commissioned. Our aim is to provide fair, transparent billing with no hidden additional costs or surprises later on.
CUSTOMER REVIEWS
What our customers say
4.8 out of 5 stars on Trustpilot · 54 reviews
“The highest standards of professionalism, prompt service and excellent communication. They made the seemingly impossible a reality. This is what genuine customer service is all about – unrivalled in Germany!”
idalein
Verified review on Trustpilot
“Very helpful advice, excellent responsiveness and communication. My problem was completely resolved and the lost data was recovered. I’m very satisfied and, of course, relieved!”
Layla Pankratz
Verified review on Trustpilot
“My problem was sorted out professionally and quickly; everyone I spoke to was always friendly, and I can still get in touch if I have any questions – I’m very grateful for that!”
a woman from Cologne
Verified review on Trustpilot
Enquire now – free initial consultation
Do you have any questions about the costs, or would you like an initial estimate for your project? Please contact LanCologne – we will advise you in a transparent manner and, where possible, provide a clear cost estimate or a bespoke quotation.
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FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
Click on a question to see the answer.