Diese Übersicht bündelt alle Fragen und Antworten rund um IT-Forensik für Versicherungen bei LanCologne – von der Rekonstruktion des Schadenhergangs über Cyberangriffe und Betriebsunterbrechungen bis hin zur Prüfung von Nachweisen auf Echtheit und der technischen Gegenprüfung von Gutachten. Klicken Sie auf eine Kategorie, um die passenden Fragen zu sehen.
Cyberangriffe, Ransomware und Kompromittierung
- How can the plausibility of a reported cyber incident be assessed without jumping to the conclusion that it is insurance fraud?
- How can the impact of a ransomware attack be reconstructed in terms of the time of encryption and the actual extent of the damage?
- How can an insurance company have the actual start of a cyber incident determined through forensic analysis?
- How can one distinguish between the initial compromise and the actual occurrence of damage?
- How can an insurance company have the point of entry for a cyber attack investigated?
- How can we determine which corporate systems have actually been compromised?
- Wie lässt sich die tatsächliche Reichweite eines Ransomware-Angriffs bestimmen?
- How can the actual duration of the encryption process in a ransomware attack be reconstructed?
- How can one check whether data was actually exfiltrated prior to encryption?
- How can the volume of corporate data that may have been leaked be objectively determined?
- How can an insurance company distinguish between data that has been compromised and data that has actually been stolen?
- How can a business email compromise be reconstructed from a technical perspective?
- How can one verify whether a fraudulent payment instruction was actually sent from a compromised email account?
- How can an insurance company have an alleged takeover of a Microsoft 365 or cloud account investigated?
- How can the damage caused by a compromised administrator account be mitigated from a technical perspective?
- How can we check whether systems have been taken offline for technical reasons or merely as a precaution?
- How can the need for a complete reinstallation following a cyber attack be technically verified?
- How can you check whether backups have also been compromised by a cyberattack?
- How can the technically necessary recovery time following a cyber attack be determined?
- How can an insurance company determine whether measures to minimise loss were technically appropriate and necessary?
- How can it be verified retrospectively whether an incident response measure has destroyed important digital evidence?
- How can an insurance company have an incident response report from another service provider independently verified?
Betriebsunterbrechung und Wiederherstellung
- How can the actual duration of an IT-related business interruption be technically determined?
- How can the technical recovery process following an IT incident be documented?
- How can an insurance company determine whether a cloud outage or its own business was the cause of the business interruption?
- How can an outage affecting Microsoft 365, SaaS or cloud services be technically documented as an incident?
- How can the actual duration of a cyber-related business interruption be determined?
- How can an insurance company check whether data from backups could actually be recovered?
- How can a distinction be made between direct IT damage and consequential technical damage?
- How can it be determined whether a subsequent IT failure was still a consequence of the original insured event?
- How can an insurer determine the technical component of a claimed loss of business?
- How can an insurance company arrange for an assessment to be carried out to determine when a business was technically able to resume operations?
- How can an insurance company obtain technical support to verify the plausibility of exceptionally high restoration costs?
Datenverlust und Datenrettung
- How can an insurance company have an alleged data loss verified from a technical perspective?
- How can the extent of an actual data loss be determined in a verifiable manner?
- How can we check whether existing backups will limit the reported damage?
- How can it be determined whether a backup was already unusable before the insured event occurred?
- How can an insurance company verify whether the results of data recovery or restoration provided are consistent with the alleged loss?
- How can an insurance company have a claimed loss of business-critical data technically verified?
- How can one check whether corporate data thought to have been lost is still available elsewhere?
- How can one check whether an expensive data recovery operation was technically necessary?
- How can an insurance company determine, following a total loss, what digital evidence, if any, is still available?
- How can an insurance company deal with digital evidence that is incomplete or partially destroyed?
Prüfung von Nachweisen auf Echtheit und Manipulation
- How can an insurance company ensure that discrepancies between a claim report and digital evidence are investigated objectively?
- Wie kann geprüft werden, ob digitale Dateien nach dem gemeldeten Schadenereignis verändert wurden?
- Wie kann eine Versicherung prüfen lassen, ob Fotos eines Schadens zeitlich zum gemeldeten Ereignis passen?
- Wie kann geprüft werden, ob ein Schadenfoto bearbeitet oder neu gespeichert wurde?
- Wie kann die Authentizität eines eingereichten Screenshots technisch eingeordnet werden?
- Wie kann eine Versicherung prüfen lassen, ob eine Rechnung oder ein digitales Dokument nachträglich verändert wurde?
- Wie kann geprüft werden, ob Dateizeitstempel gezielt verändert wurden?
- Wie kann eine Versicherung prüfen lassen, ob Systemprotokolle nachträglich gelöscht oder bereinigt wurden?
- Wie kann geprüft werden, ob ein Gerät kurz vor oder nach dem Schaden zurückgesetzt wurde?
- Wie kann eine Neuinstallation nach einem Schaden forensisch eingeordnet werden?
- Wie kann eine Versicherung prüfen lassen, ob Daten nach dem Versicherungsfall gelöscht wurden?
- Wie kann geprüft werden, ob ein digitales Beweismittel erst nach dem Schaden erzeugt wurde?
- Wie kann eine Versicherung prüfen lassen, ob ein Chatverlauf als Schadenbeleg vollständig ist?
- Wie kann geprüft werden, ob E-Mails zum Schadenfall authentisch und vollständig wiedergegeben sind?
Gegenprüfung von Gutachten und technische Streitfragen
- How can an IT forensic report for an insurance company be drawn up in such a way that it remains comprehensible even in any subsequent civil proceedings?
- Why should an insurance company call in an independent IT forensic expert in the event of a high-value or technically complex claim?
- Why is an independent IT forensic reconstruction particularly important in the case of a cyber insurance claim worth millions?
- How can an insurance company arrange for an independent review of an existing private IT forensic report?
- How can an insurance company ensure that technical claims made by a policyholder or their expert are assessed objectively?
- How can a discrepancy between two IT forensic reports be resolved from a technical perspective?
- How can one check whether a previous expert report has failed to take key digital data sources into account?
- How can an insurance company establish whether a technical finding is reproducible?
- How can an insurance company ensure that an expert report clearly distinguishes between technical facts and assumptions?
- How can the evidential value of an individual digital artefact be objectively assessed in the context of an insurance claim?
- How can an insurance company have a technical causal link between an event and a loss investigated?
- How can an insurance company verify whether several reported claims are in fact attributable to the same IT incident?
- How can an IT forensic report present uncertainties in such a way that an insurance company can assess them correctly?
- How can an insurance company prepare a counter-report without simply looking for errors made by the other expert?
Schadenhergang, Sachschäden und Zeitpunkt-Rekonstruktion
- How can an insurance company have the alleged sequence of events leading to the claim objectively verified using digital evidence?
- How can the time of an insured event be reconstructed digitally?
- How can it be verified whether a computer or Server was actually in operation at the time the damage is said to have occurred?
- How can an insurance company arrange for an investigation to determine whether a technical fault existed before or only after the reported incident?
- Wie kann der Zustand eines IT-Systems unmittelbar vor einem Schaden rekonstruiert werden?
- Wie kann eine Versicherung prüfen lassen, welche Systeme von einem Schaden tatsächlich betroffen waren?
- Wie kann die Ursache eines IT-Schadens ergebnisoffen untersucht werden?
- How can one determine whether a fault was caused by a user action or by an automated system process?
- How can alleged damage to IT systems caused by power surges or power cuts be categorised digitally?
- How can alleged water damage to digital devices be assessed from a forensic perspective?
- How can a system’s last digital operating state be reconstructed following a fire?
- How can an insurance company arrange for an investigation to determine whether a damaged data storage device was already showing signs of failure before the damage occurred?
- How can the circumstances surrounding the loss or theft of a smartphone be digitally verified?
- How can it be verified whether a reported device is in fact the one affected by the damage?
- How can an insurance company determine the last verifiable time a damaged device was in use?
- How can an insurance company objectively verify the policyholder’s digital details against the data in its existing systems?
- Wie kann eine Versicherung Standortangaben zu einem Schadenereignis digital überprüfen lassen?
- Wie kann geprüft werden, ob ein Gerät zum Schadenzeitpunkt mit einem bestimmten Netzwerk verbunden war?
- Wie kann eine Versicherung prüfen lassen, ob ein Account zum Schadenzeitpunkt tatsächlich genutzt wurde?
- Wie kann geprüft werden, ob ein Fernzugriff für den gemeldeten Schaden technisch relevant war?
- Wie kann eine Versicherung prüfen lassen, ob Schadsoftware tatsächlich den gemeldeten Schaden verursacht hat?
- How can an insurance company arrange for a check to be carried out to determine whether an alleged data breach is technically verifiable?
- How can the plausibility of the size of an alleged digital data set be verified prior to the damage occurring?
Sonstige Fragen
- Why should an insurance company such as LanCologne commission an independent IT forensic investigation into a complex claim?
- How can a suspected case of digital manipulation be investigated without prejudging the outcome?
- Why is a neutral IT forensic plausibility check particularly important for insurers in the case of disputed major claims?
- How can an insurance company formulate technical questions of evidence for subsequent civil proceedings in a meaningful way?
- How can LanCologne support an insurance company’s legal department in a technically complex dispute?
- How can an independent IT forensic expert provide technical support to an insurance company in a legal dispute?